Annual Leave

Orders placed between July 21 and August 26, 2026 will be processed and shipped starting on August 27, 2026.

I will still be available by email and WhatsApp during this period and will reply to all your questions as soon as possible.

Thank you for your understanding and your trust.

How to Send Your Reel for Service

To ensure the best possible service, please follow the steps below before sending your fishing reel to our workshop.

Step 1 – Contact the Workshop

Please contact us using our contact form and provide the following information:

  • Reel brand, model, and generation.
  • Type of service required (maintenance or repair).
  • Description of the problem.
  • Any additional observations that may help with the diagnosis.

We will review your request and confirm whether the reel can be accepted for service, along with an estimated turnaround time.

Step 2 – Prepare Your Reel for Shipping

Once your request has been approved, you may carefully package and ship your reel to the workshop.

The customer is responsible for properly packaging and shipping the reel.

Our workshop cannot be held responsible for damage occurring during transportation or for parcels lost by the shipping carrier.

Step 3 – Ship Your Reel

The shipping address will be provided once your service request has been approved.

For customers located in Guadeloupe, an in-person drop-off may be arranged by appointment.

Please Include Your Contact Details

To help us identify your reel upon arrival, please include a document inside the package containing:

  • Your full name.
  • Telephone number.
  • Email and postal address.
  • A brief description of the problem or requested service.

This information helps us process your reel quickly and efficiently.

A tracked shipping service is strongly recommended.

Please note that both inbound and return shipping costs are the customer's responsibility.

Step 4 – Inspection and Diagnosis

Once your reel arrives at the workshop, a complete inspection and diagnosis will be carried out.

If replacement parts or additional repairs are required, a detailed estimate will be provided before any work begins.

No repair work will ever be performed without the customer's prior approval.

Step 5 – Service, Testing, and Return Shipping

Once the approved work has been completed, your reel will be:

  • Carefully reassembled.
  • Fully tested.
  • Securely packaged for return shipment.

After payment of the invoice, your reel will be returned to you, ready for many more fishing trips.

Our Commitment

Our goal is to provide a transparent and straightforward service process from the moment you contact us until your reel is safely returned.

Clear communication, honest recommendations, and careful workmanship are at the heart of every service we provide.